1. Introduction
Welcome to Solara AI, operated by Solara Global Technologies Incorporated("Solara AI", "we", "our", or "us").
These Terms & Conditions ("Terms") govern your access to and use of our website, AI-powered travel assistant, booking platform, subscription services, mobile applications, and all related products and services (collectively, the "Services").
By accessing or using our Services, creating an account, purchasing a subscription, or making a booking through Solara AI, you agree to be legally bound by these Terms.
If you do not agree with these Terms, you must discontinue using our Services immediately.
2. Eligibility
To use Solara AI, you must:
- Be at least 18 years of age
- Have legal capacity to enter into binding agreements
- Provide accurate and complete information
- Use the Services only for lawful purposes
We reserve the right to suspend or terminate accounts that violate these requirements.
3. User Accounts
To access certain features, you may be required to create an account.
You agree to:
- Provide accurate registration information
- Keep your information up to date
- Maintain the confidentiality of your password
- Be responsible for all activities under your account
- Notify us immediately of any unauthorized use
Solara AI is not responsible for losses resulting from unauthorized access caused by your failure to safeguard your account credentials.
4. AI Travel Assistant
Solara AI provides an AI-powered travel assistant designed to help users:
- Discover destinations
- Plan itineraries
- Compare travel options
- Find hotels
- Find flights
- Receive travel recommendations
- Estimate travel costs
- Book travel services
Although we strive to provide accurate and helpful information, AI-generated responses are based on available data and machine learning models.
We do not guarantee that AI-generated recommendations will always be complete, accurate, current, or suitable for your specific circumstances.
Users remain solely responsible for verifying all travel information before making travel decisions.
5. Travel Bookings
Solara AI provides a platform that may enable users to search, compare, and facilitate travel-related bookings through trusted third-party providers, depending on the Services offered and the availability of specific integrations.
Travel-related Services available through our platform may include:
- Hotels
- Flights
- Vacation packages
- Other travel-related services
Depending on the Services you use and feature availability, travel-related functionality may be supported by trusted third-party providers, which may include, where applicable:
- Expedia
- Skyscanner
- Amadeus
- TripAdvisor
- Other travel service providers
Availability, pricing, cancellation policies, baggage rules, taxes, fees, refund eligibility, and other booking conditions are determined by the applicable travel provider.
Note: Solara AI acts as a technology platform that facilitates access to travel-related Services and does not own, operate, or control airlines, hotels, or other travel suppliers unless expressly stated.
6. Pricing
Prices displayed on Solara AI are provided by our travel partners.
Although we make reasonable efforts to display accurate pricing, errors may occur due to:
- Provider updates
- Currency fluctuations
- Technical issues
- Availability changes
We reserve the right to correct pricing errors at any time before a booking is confirmed.
7. Payments
Payments made through Solara AI may be securely processed through trusted third-party payment service providers, including Stripe and, where available, PayPal.
The payment methods available may vary depending on your location, the Services used, applicable regulations, and future platform updates.
Solara AI does not collect or store complete payment card information. Payment information is securely processed by the applicable payment provider in accordance with industry security standards, including PCI-DSS where applicable, and the provider's own terms and privacy policies.
By making a payment, you represent and warrant that you are authorized to use the selected payment method.
Failure to complete payment may result in the cancellation of your booking, subscription, or access to certain Services.
8. Subscription Services
Certain features of Solara AI require a paid subscription.
Subscription plans may include:
- Free
- Basic
- Pro
- Additional plans introduced in the future
Subscription benefits, pricing, and features may change over time.
Unless otherwise stated, subscriptions automatically renew until canceled by the user.
Users may manage or cancel subscriptions through their account settings.
9. Acceptable Use
You agree not to:
- Use the Services for illegal purposes
- Attempt unauthorized access
- Reverse engineer our software
- Interfere with platform security
- Upload malicious software
- Abuse the AI assistant
- Submit false booking information
- Impersonate another individual
- Violate intellectual property rights
- Use automated bots without authorization
- Scrape or harvest platform data
- Circumvent subscription limitations
Violation of these Terms may result in suspension or permanent termination of your account.
10. Intellectual Property
All content available through Solara AI, including but not limited to:
- Software
- Logos
- Branding
- AI interfaces
- Website design
- Graphics
- Text
- Icons
- Source code
- Databases
is owned by or licensed to Solara Global Technologies Incorporated and is protected under applicable intellectual property laws.
You may not reproduce, distribute, modify, sell, or commercially exploit any part of the Services without our prior written consent.
11. User Content
You retain ownership of content you submit to Solara AI.
However, by submitting content through our Services, you grant us a worldwide, non-exclusive, royalty-free license to use, process, display, reproduce, and store such content solely for the purpose of operating, maintaining, improving, and providing our Services.
You represent that you have all necessary rights to submit such content.
12. Availability of Services
While we strive to maintain uninterrupted availability, we do not guarantee that the Services will always be available.
The Services may be temporarily unavailable due to:
- Maintenance
- Software updates
- Infrastructure issues
- Internet failures
- Security incidents
- Events beyond our reasonable control
We are not liable for temporary interruptions or service outages.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Solara AI, its affiliates, officers, employees, partners, licensors, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your use of the Services.
This includes, but is not limited to:
- Loss of profits
- Loss of business opportunities
- Loss of data
- Travel disruptions
- Flight delays or cancellations
- Hotel cancellations
- Third-party errors
- Technical interruptions
- AI-generated inaccuracies
Our total liability for any claim arising out of these Terms shall not exceed the amount you paid to Solara AI during the twelve (12) months preceding the event giving rise to the claim.
14. Indemnification
You agree to defend, indemnify, and hold harmless Solara Global Technologies Incorporated, its directors, employees, affiliates, contractors, licensors, and partners from and against any claims, liabilities, damages, losses, expenses, or legal fees arising from:
- Your use of the Services
- Your violation of these Terms
- Your violation of applicable laws
- Your infringement of third-party rights
- Fraudulent or misleading information submitted by you
15. Refunds and Cancellations
Refund eligibility depends on:
- Your subscription plan
- The travel provider's cancellation policy
- Applicable laws
- Payment processor requirements
Travel bookings made through Solara AI may be subject to the cancellation and refund policies of airlines, hotels, or other travel providers.
Subscription refunds are handled in accordance with our separate Refund & Cancellation Policy.
16. Third-Party Services
To operate, maintain, and improve our Services, Solara AI may utilize trusted third-party service providers for functions including travel booking facilitation, payment processing, artificial intelligence services, analytics, cloud hosting, infrastructure management, customer support, and security.
Depending on the Services you use, your location, and the availability of specific features, these providers may include, where applicable:
- Expedia
- Skyscanner
- Amadeus
- TripAdvisor
- Stripe
- PayPal
- Anthropic
- Amazon Web Services (AWS)
- Other trusted third-party service providers
These providers operate independently and maintain their own terms, privacy policies, and business practices.
Note: References to third-party companies, trademarks, products, or services within these Terms are provided solely for identification and descriptive purposes and do not imply endorsement, sponsorship, affiliation, or an official partnership with Solara AI unless expressly stated. Solara AI is not responsible for the availability, pricing, policies, content, or actions of third-party providers.
17. Privacy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Services, you acknowledge that you have read and accepted our Privacy Policy.
18. Suspension and Termination
We reserve the right to suspend, restrict, or permanently terminate your access to the Services at our sole discretion if we reasonably believe that you have:
- Violated these Terms
- Engaged in fraudulent activity
- Misused the AI assistant
- Attempted unauthorized access
- Compromised platform security
- Violated applicable laws
Termination does not affect any rights or obligations that arose before termination.
19. Force Majeure
Solara AI shall not be liable for any failure or delay in performing its obligations resulting from events beyond its reasonable control, including but not limited to: natural disasters, government actions, internet outages, cybersecurity incidents, power failures, labor disputes, pandemics, war or civil unrest.
20. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state or federal courts located in Delaware, unless otherwise required by applicable law.
21. Changes to these Terms
We may update these Terms from time to time.
When material changes are made, we will revise the Last Updated date at the top of this document.
Your continued use of the Services after such changes constitutes your acceptance of the revised Terms.
22. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
23. Entire Agreement
These Terms, together with our Privacy Policy, Cookie Policy, Refund & Cancellation Policy, and any additional policies published by Solara AI, constitute the entire agreement between you and Solara Global Technologies Incorporated regarding your use of the Services.
24. Contact Information
- Company Name: Solara Global Technologies Incorporated
- Email: office@solaraassistant.com
- Phone: +1 (907) 978-0560
- Website: https://solaraassistant.ai
- Contact Form: https://solaraassistant.ai/contact
25. Acceptance of Terms
By accessing or using Solara AI, creating an account, purchasing a subscription, interacting with our AI-powered travel assistant, or using any travel-related functionality that may be available through our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
If you do not agree to these Terms, you must discontinue use of the Services immediately.